Description
The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.
Published: 2026-07-11
Score: 4.3 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Mon, 13 Jul 2026 15:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 13 Jul 2026 15:00:00 +0000

Type Values Removed Values Added
First Time appeared Thrivedesk
Thrivedesk agentic Help Desk Plugin For Wordpress – Live Chat, Ai Chatbot & Ticketing – Thrivedesk
Wordpress
Wordpress wordpress
Vendors & Products Thrivedesk
Thrivedesk agentic Help Desk Plugin For Wordpress – Live Chat, Ai Chatbot & Ticketing – Thrivedesk
Wordpress
Wordpress wordpress

Sat, 11 Jul 2026 04:45:00 +0000

Type Values Removed Values Added
Description The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.
Title ThriveDesk <= 2.1.7 - Missing Authorization to Authenticated (Subscriber+) Cache Deletion
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'}


Subscriptions

Thrivedesk Agentic Help Desk Plugin For Wordpress – Live Chat, Ai Chatbot & Ticketing – Thrivedesk
Wordpress Wordpress
cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-07-13T14:18:51.341Z

Reserved: 2026-02-03T14:48:59.230Z

Link: CVE-2026-1832

cve-icon Vulnrichment

Updated: 2026-07-13T14:18:46.678Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-16T17:00:02Z

Weaknesses