Description
A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
Published: 2026-08-03
Score: 6.1 Medium
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Mon, 03 Aug 2026 21:15:00 +0000

Type Values Removed Values Added
First Time appeared Osticket
Osticket osticket
Vendors & Products Osticket
Osticket osticket

Mon, 03 Aug 2026 20:30:00 +0000

Type Values Removed Values Added
Weaknesses CWE-79
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 03 Aug 2026 18:30:00 +0000

Type Values Removed Values Added
Description A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
References

Subscriptions

Osticket Osticket
cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2026-08-03T19:32:20.410Z

Reserved: 2026-04-06T00:00:00.000Z

Link: CVE-2026-38446

cve-icon Vulnrichment

Updated: 2026-08-03T19:32:16.630Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-08-03T21:00:11Z

Weaknesses
  • CWE-79

    Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')